Since the dawn of the answering service, each new technology predicts the death of the industry. Since the answering machine, automatic removal, voice messaging, each was predicted to bring the industry his knees. Yet, the impact has been quite the contrary. The predictions of same of the fall of the messaging services industry voice mighty applied to internet technology. Yet, instead becoming the beginning of the end of voicemail services, it has opened a whole new world of possibilities. The internet is used in almost all aspects of the execution of a voice messaging service.

It has changed the way the industry communicates with its customers, potential customers and the way in which the service communicates at home. The internet has opened a world of possibilities and expanded its range of services that can provide a call centre. Internet has also provided the voice messaging service with a new source of revenue, while it has helped reduce major costs such as telephone bills, long distance services and equipment costs.

Sales is the first way that the internet has changed the voicemail services industry. Companies are no longer in relying on yellow pages advertising to attract customers. Most companies rely heavily on the search engine and marketing investment to attract potential customers. Thus, the potential client is technically more sophisticated and any sales process changes, email integration and marketing of interactive tools to facilitate the potential sale. Sites like superpages.com have replaced the obsolete yellow pages as a guide, but the internet in General has opened the eyes and potential markets for voicemail services companies.

Internet has also replaced the need for expensive equipment and software necessary to provide high range, such as order taking services and appointment setting. The need was replaced by integration of simple and inexpensive web site. Here the voice mail service may actually take orders, set appointments and to provide information by being directly linked to the client web site. Use of the Internet has increased the need for the customer service live instead of reducing its utility.

Client communication has changed dramatically as well. Voice messaging service have more options to its customers at a very reduced price. Email messaging, text messaging and online posts are a by-product of the voice messaging service industry adapt and progresses with internet technology. The exciting aspect of this change is that the future of the industry is without end. As more and more people using internet the extent and depth of services offered will continue to change and develop, making this a more exciting time in the industry of the voice messaging service.